This category includes grocery stores, clothing store, department stores, etc. Do have a horror story about a shopping experience, let us know. 

I was shopping at Best Buy in Bethel Park, PA (Pittsburgh,PA).  I found a TIVO/DVR on sale and thought it was a good buy. I purchased the TIVO after asking the sales person questions regarding the compatability with my older television. He assured me several times that I would have no problem connecting this to my television. I get the TIVO home, and sure enough it is not compatable, seems you cannot connect a TIVO thru an RF switch, would have been helpful to know this at the time of purchase. At this point, a few weeks has gone by, since I've had several friends try and connect this, I decide its hopeless and pack the TIVO up WITH MY RECEIPT. I walk into the store (Best Buy) and explained the situation. They say sorry Ma'am, it has been over 30 days since time of purchase you cannot have a cash refund.You can only have an even exchange, I explained that I did not want the TIVO since it was not compatible, they said if they had another in stock I would have to take it, since they felt that the TIVO was working incorrectly. They went to the back and checked, seems they did not have another, so they gave me store credit. I feel I should have been able to receive my cash back, considering their salesperson assured me it would work with my exisisting television. This store always gives people a hard time.
---   Marybeth

I went to Best Buy (Robinson Township) Pittsburgh and bought ink for my printer. I did not try to put the ink in my printer until my current ink cartridge was totally empty. After about a month and a half, I tried to put my new cartridge in. I found out I got the wrong one. I took it back to Best Buy with the receipt. They said the can't give me money back for the cartridge. I said that's fine, I'll take store credit. Then they had the gall to deny me store credit as well because it has been over 30 days. I can't believe that they wouldn't even give me credit for a $30 ink cartridge. What is wrong with this place?
---   Jeremy